Privacy Policy

1. Introduction

Axialys ("we", "us", or "our") is committed to protecting the privacy of visitors to our website and users of our services. This policy sets out the types of personal data we collect, how we use it, who we share it with, and the choices available to you regarding your information.

2. Information We Collect

We may collect the following categories of information:

• Contact information — such as your name, email address, phone number, and mailing address when you fill out a form or contact us directly.
• Account and portfolio information — details you provide when registering for or using our services, including financial preferences and objectives you share with us.
• Technical data — IP address, browser type, device identifiers, and general location data collected automatically through cookies and similar technologies.
• Usage data — information about how you interact with our website, including pages visited, time spent, and referral sources.
• Communications — records of correspondence you have with us, including support requests and feedback.

3. How We Use Your Information

We use the information we collect for purposes including:

• Providing, operating, and maintaining our services
• Responding to inquiries and providing customer support
• Personalizing your experience and communications
• Improving our website, services, and offerings over time
• Sending administrative information, such as updates to our terms or policies
• Detecting, preventing, and addressing fraud, security, or technical issues
• Complying with applicable legal and regulatory obligations

4. Legal Basis for Processing

Where applicable law requires it, we rely on one or more of the following legal bases to process personal data: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our services, provided such interests are not overridden by your rights.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate our website, remember your preferences, and understand how visitors interact with our content. You can control cookies through your browser settings; however, disabling certain cookies may affect the functionality of our website.

6. Sharing of Information

We do not sell personal information. We may share information with:

• Service providers who perform functions on our behalf, such as hosting, analytics, and communications
• Professional advisors, including legal, financial, and compliance consultants, where necessary
• Regulatory or governmental authorities where required by law
• A successor entity in the event of a merger, acquisition, or sale of assets

We require third parties who process data on our behalf to implement appropriate safeguards consistent with this policy.

7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law, such as for regulatory, tax, or record-keeping purposes.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to access, correct, delete, or restrict the processing of your information, as well as the right to data portability and to object to certain processing activities. To exercise any of these rights, please contact us using the details on our Contact page.

10. International Data Transfers

Your information may be transferred to, and processed in, countries other than the one in which you reside. Where this occurs, we take steps intended to ensure that your data receives an adequate level of protection in accordance with applicable law.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties, and we encourage you to review their respective privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated "Last updated" date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please reach out via the details provided on our Contact page.